Last updated: January 10, 2023
A shipping policy is typically associated with physical products and the delivery process. However, for a digital marketing agency that primarily provides services rather than physical products, you would have a "Service Agreement" or "Terms of Service" instead of a shipping policy. These documents outline the terms and conditions under which your agency offers its services to clients. Here's a general structure for such a policy:
AKV Technologies Service AgreementIntroduction
This Service Agreement ("Agreement") is entered into by and between AKV Technologies ("Company") and the client ("Client"). By engaging in our services, the Client agrees to the terms and conditions outlined in this Agreement.
Services Offered
Describe the digital marketing services your agency provides. This section should outline the specific services, such as SEO, social media management, content creation, PPC advertising, etc., that your agency offers to clients.
Payment Terms
Detail the payment terms, including pricing, billing cycles, accepted payment methods, and any late payment fees or penalties. Be clear about when and how payments should be made.
Scope of Work
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic dataDefine the scope of work for each service you offer. Specify the deliverables, timelines, and any client responsibilities. This helps manage expectations and avoid scope creep.
Client Responsibilities
List the responsibilities of the client, including providing necessary information, access to accounts, and timely feedback, to ensure the successful execution of services.
Intellectual Property
Explain who owns the intellectual property created during the engagement (e.g., content, graphics). Typically, the client owns the final output, but rights to templates, tools, or processes used may differ.
Confidentiality
Discuss the handling of confidential information, including client data and business strategies. Assure the client of data security and confidentiality.
Termination
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.Outline the conditions under which either party can terminate the agreement. Specify notice periods and any refund policies if applicable.
Dispute Resolution
Detail the process for resolving disputes, whether through mediation, arbitration, or litigation.
Amendments
State that the agreement can only be amended in writing and signed by both parties.
Governing Law
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
Specify the governing law and jurisdiction under which any legal matters will be resolved.
Limitation of Liability
Define the limits of liability in case of errors, omissions, or any other issues related to the services provided.
Warranty
Explain any warranties or guarantees you offer regarding the quality of your services.
Force Majeure
Describe how the agreement handles unforeseeable events that may affect the performance of services.
Contact Us
If you have any questions about this Shipping Policy, You can contact us:
- By email: info@akvtechnologies.com
- Call Us: +91 96208 26156
